Privacy Policy

1.1 Account Information

• Name
• Email address
• Company name
• Billing information
• User profile details
• Login credentials

1.2 Operational and Platform Data

• Flight logs
• Mission records
• Fleet data
• Drone telemetry
• Pilot and crew information
• Maintenance records
• Uploaded documents and files
• Geolocation and operational metadata

1.3 Technical Information

• IP addresses
• Browser type
• Device information
• Operating system
• Usage analytics
• Cookies and similar technologies

1.4 Communications

• Support requests
• Feedback
• Emails and communications with FlybyOps

We use information to:

• Provide and operate the Services
• Process subscriptions and payments
• Authenticate users
• Improve platform functionality
• Provide customer support
• Monitor security and prevent abuse
• Comply with legal obligations
• Communicate product updates and service notices

Where GDPR applies, we process personal data under one or more of the following legal bases:

• Performance of a contract
• Legitimate interests
• Compliance with legal obligations
• Consent, where required

We may share information with:

• Cloud infrastructure providers
• Payment processors
• Analytics providers
• Authentication providers
• Customer support providers
• Professional advisors
• Law enforcement or regulators when legally required

We do not sell personal information.

Your information may be transferred to and processed in countries outside your jurisdiction.

We retain information for as long as necessary to:

• Provide the Services
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

We implement reasonable technical and organizational measures designed to protect information from unauthorized access, disclosure, alteration, or destruction.

Customers are responsible for:

• Obtaining any required consents
• Ensuring lawful collection of operational data
• Complying with aviation, privacy, surveillance, and employment laws
• Managing access permissions within their organization

FlybyOps may use cookies and similar technologies to:

• Maintain sessions
• Remember preferences
• Analyze usage
• Improve functionality
• Support security and authentication

Depending on your jurisdiction, you may have rights to:

• Access personal data
• Correct inaccurate data
• Delete personal data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent

The Services may contain links or integrations with third party services.

The Services are not intended for individuals under 18 years of age.

We may update this Privacy Policy from time to time.

FlybyOps

Email: legal@flybyops.com
Website: https://flybyops.com